Reference

How ultra79 Handles Your Personal Information

Your privacy matters here. This policy covers what data we collect when you use ultra79, how we store it, and what rights you have over it — including how to request changes or deletion.

Account DataCookie ControlsDANA / OVO / GoPay ContextData RetentionYour Rights

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What This Privacy Policy Covers

ultra79 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to run your wallet and keep transactions clean — your name, contact details, and the payment method you choose, whether that's DANA, OVO, or GoPay. We also log device data and session activity so

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we can spot unusual access patterns and keep your account secure. We do not sell your personal information to third parties. Data we hold is used only for account operation, fraud prevention, and the support services we provide directly to you. Our data practices follow applicable
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privacy frameworks, but availability and scope depend on local law and the region you access from. If you're in Bandar Lampung or anywhere else in Indonesia, the same policy applies — one consistent standard across all accounts. We keep payment-linked data for as long as your
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account is active and for a reasonable period after closure, in line with legal and operational requirements. You can ask us at any time what data we hold and request corrections. Where the law gives you a right to erasure, we will act on that request
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within the timeframe required.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH US ABOUT PRIVACY

Contact Us About Your Data

Have a question about what we hold, or want to make a correction? Our support team handles data requests directly. Reach us through the channels below and include your account ID so we can locate your records and respond without delay.

DATA CARE IN PRACTICE

How We Protect and Manage Your Information

Security and transparency are not afterthoughts here. Every account runs through SSL-encrypted connections, and we apply access controls so only the teams who need your data to do their job can see it. Here is what that looks like in practice across four areas.

Account Security

Your account is protected by password hashing and optional two-step verification. We monitor login attempts and flag unusual access — for example, a new device signing in from an unfamiliar location.

Cookie Use

We use functional cookies to keep your session active and preference cookies to remember your language and payment choice. You can adjust cookie settings from your browser at any time without losing your account.

Data Retention

Active account data is kept for as long as your account is open. After closure, we retain only what is legally required, then delete the rest on a scheduled cycle — typically within 90 days of the retention period ending.

Requesting Changes

Email our support team or use live chat to request a data correction or deletion. We confirm receipt within one business day and complete eligible requests in line with applicable law.

Privacy Policy — Questions We Hear Most

These are the questions we get asked most about how we handle personal data on ultra79. If yours isn't here, reach us via live chat or email.

We collect your name, contact details, and the payment method you register — DANA, OVO, or GoPay. We also log device type and session data to protect your account from unauthorised access.

We do not sell your data. We share only what is operationally necessary — for example, transaction references passed to your e-wallet provider to confirm a deposit or withdrawal.

Contact our support team via live chat or email with your account ID. We will locate your records and send you a summary of what we hold, in line with applicable data access rights.

Yes. Where local law gives you a right to erasure, submit a request through our support channels. We review each request and confirm the outcome — deletions are completed within the legally required timeframe.

We use session cookies to keep you logged in and preference cookies for your language and payment settings. You can block or clear cookies in your browser settings; this will not delete your account.

Transaction records linked to DANA, OVO, or GoPay are kept while your account is active and for a defined period after closure, as required by applicable financial and legal obligations.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoUltra79 Glossary InfoSerie A Over Under

How ultra79 Handles Your Personal Information

Contact Us About Your Data

How We Protect and Manage Your Information

Account Security

Cookie Use

Data Retention

Requesting Changes

Privacy Policy — Questions We Hear Most

01 What personal data does ultra79 collect when I open an account?

02 Does ultra79 share my data with other companies?

03 How do I request a copy of the data ultra79 holds about me?

04 Can I ask ultra79 to delete my personal data?

05 What cookies does ultra79 use and how do I manage them?

06 How long does ultra79 keep my payment transaction records?

Privacy Policy

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